even if the customer service is kind of blah, the cablevision techs that came by my house today were fantastic. in 15 minutes they found the problem and fixed it, and when i asked out of curiousity what it was, they explained it clearly and concisely.
if you have analog cable instead of the whole digital cable array of channels that they promote (we have analog), you get something put on the line from the street to your house called a trap that just lets the frequencies through that you're paying for. our trap was water-logged, and therefore dysfunctional and needed replacing. all better, and our TV channels are the clearest they've been in months.
yay for good techs.
now, studying with eric for the rest of the afternoon... lots of fun, right?
later dudes
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