kudos to cc

for a bit my computer monitor has intermittently been screwing up colors (red looks like black, etc.). it's finally persistent enough of a problem that i decided i should actually do something about it before my warranty expires next month while i'm in europe.

i tried calling on saturday and had my phone on hold on speakerphone the whole time i got ready to leave the house, but gave up on waiting... this morning, i waited 4 minutes on hold before getting picked up... but once i did, the customer service dude was extremely helpful and patient... and now they're mailing me a new monitor and i just have to put the old one in the box they send the new one in and mail it back on their bill... not bad. now, hopefully it comes before i leave for prague, otherwise leigh is in charge, and i have to wait a month to admire the new results. ;-)

the end.